62: Leaders With Heart Understand That Leadership Is An Iterative Process

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SUBSCRIBE TO ITUNES In this episode, Heather speaks with Carey Jenkins, CEO of Substantial. Carey shares her unique outlook on her leadership journey, her leadership style, her refreshing outlook on the evolution of leadership and the power of mindset. Key … Read More

#1 Reason to Craft a Compelling Customer Experience Vision, Now!

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      I have seen it time and again where senior leaders decide that they can move forward with executing on a tactical plan, because they want to feel successful. Worse yet, they oftentimes underestimate the importance of crafting … Read More