Looking for an inspiring speaker?

Connect with Heather to see if she is a good fit for your audience.

Looking for an
inspiring speaker?

Connect with Heather to see if she is a good fit for your audience.

"On March 15th, CoreNet Global’s Colorado chapter hosted their 4th annual Innovation Forum. Speakers and participants ranged from planning, architecture and design, engineering, furniture, sustainability and transportation, construction, facilities management, global portfolio, operations, workforce/ talent engagement and economic development sectors. As the chair of the event, I felt Heather’s distinct point of view added value to our specific audience. As remote work only increases, it is critical for organizations to invest in their leadership to successfully engage these workers. Heather was able to tailor a meaningful message to our audience and unique delivery format of only 5 minutes- a tall order which she was able to deliver with command.”
Jenny West
Transformation Leader, Knoll, Inc.
As a Police Chief inheriting a Department that wanted to take the organization to the next level of professional development and community service delivery, Heather understood it was a matter of building up morale through a clearly-defined vision of professional expectations, coupled with leading by example and empathy for the personnel. "Leading with Heart". I am so confident Heather can effect the same positive self-reflection among your employees if you give her a try!
Raymund Aguirre
Chief of Police, California State University, Fullerton
Employee Engagement
"I was searching for the perfect speaker for a panel on customer success as a culture and not a department. Heather was the perfect match! It was obvious right from the beginning that she had prepared for the session and that she was an expert on the topic. Her passion and desire to engage the audience made that session a great success. As an event organizer, I highly recommend Heather for any conference or event where rave reviews are expected."
Testimonial
Rhianna Collier​
Conference Organizer
Speaking
"We were under the gun to find a speaker for our conference who could send our attendees home with an exciting and profound message of innovation and action. Heather Younger of Customer Fanatix was that speaker. She was able to cater to our conference topic while also delivering innovative ways to gauge the voice of the Customer and Employee. I look forward to hosting her as a speaker at our future conferences."
speaking
Lisa Hazen
Conference Organizer
"Heather was one of the most exciting speakers at the annual Cartepgraph conference. She delivered and impactful message to a packed room that had the entire conference abuzz. She delivered on teaching people how to build employee loyalty in their organizations and the keys to building it. Heather is a dynamic and engaging speaker who commanded the attention of the entire room and left the room wanting more! I would definitely hire her to speak again!"
Nick Kittle
Conference Organizer & Speaker
"Heather is a very engaging, relatable, and compelling speaker. Her presentation provided me with great examples and ideas to apply in my organization. I left the room prepared and ready to start applying what I learned!"
Alison Jeske
HR Manager & Conference Organizer
"Wow, just wow. Heather spoke at our Women in Banking Conference and simple blew the crowd away. She brings energy and passion to her presentation along with practical advice. I could not be more pleased!"
Jenifer Waller
COO and SVP, Colorado Bankers Association
Employee engagement

Kind words from TINYcon 2018 attendees

You have great energy and such an infectious passion for engagement. Thank you for sharing your story with us.

Excellent speaker. Her 7 Laws is so great and makes me interested in reading her book!

It was great to hear and engage w/ Heather’s experience and perspective on employee engagement

Loved her communication style and her slides were great. Terrific method for retaining employees.

Did an excellent job keeping focus, engaged, especially in the morning.

Managers play a major factor in whether a employee stays. I appreciated Heather’s preparation and enthusiasm.

Heather was very engaging and her 7 Laws make a solid argument for why it’s most important to appreciate associates through giving them time and gratitude, recognition for their contributions to the team.

Took away some great questions can use in our stay interviews! Like the 7 laws, all definitely intuitive but clearly important to layout.

"I worked with Heather on a leadership workshop in Denver and she is an impressive speaker. She tailored her content and really connected with the participants making a positive impact. In relation to collaboration, experience and energy, she is tops! I look forward to working with her in the future and having her help our organization move forward."
Dennis Hu
Director, Environmental Health & Safety & System Safety Engineering, Ball Aerospace
"Heather injected high energy and inspiration into TINYcon. She's polished, professional, and engaging with the audience taking photos of her slides and writing down copious notes. She's truly one of the leading lights in the field of employee loyalty, and our audience of HR professionals rated her talk extremely highly. I'm looking forward to hearing her speak again."
David Niu
Founder and CEO of TINYhr, Creator of TINYpulse
motivational speaker

Speaking Topics

This is an interactive speech that mirrors the 7 Laws found in Heather’s bestselling book, The 7 Intuitive Laws of Employee Loyalty. This is meant for supervisors or above, and/or human resources professionals who serve as the coaches to many in management positions.

Attendees can expect to be energized by Heather’s talk about what it takes to create truly loyal and engaged employees.

This talk is for supervisors and above and is full of stories where leaders exhibited great emotional intelligence with their people — and when they did not.

The results are staggering! Attendees will learn about understanding the role of empathy, self awareness and the role that their verbal and non-verbal communications play in curating a masterful employee experience, or NOT.

Attendees will laugh and cringe through what Heather presents as a compelling case for all leaders to take their emotional intelligence seriously.

Most successful people in history had to overcome many barriers to success. From Abraham Lincoln to Walt Disney to Oprah Winfrey. What is the secret ingredient that all of them have? Resilience. Whether they received a ‘No’ 500 times, they experienced extreme levels of abuse, or they were penniless, they still decided to move forward and become their best selves. In this talk, Heather will share her personal story of adversity and lay out the five steps she takes everyday to overcome her past and unleash her true greatness. You will learn how to do the same in your life.

This presentation concerns employees and the role they play in creating organizational success. This presentation is best for attendees with supervisory responsibility.

In this candid and insightful presentation, we will walk attendees through the journey of a prospective employee and be intrigued by the stories of their journey after they are hired.

Attendees will learn ways that they can improve their employee’s experience within their organizations, and have a renewed commitment to their role as leader.

Ever wondered why communication always seems to be the problem in your workplace — and virtually any other workplace?

In this funny and interactive talk, Heather will reveal the key reasons why organizations often run into communication fumbles and why no one seems to be on the same page.

Heather will expect participation in this session and will demonstrate how different communication styles, when paired together, deliver different results and conclusions. Heather will have the audience interacting and will create tons of “aha” moments as it relates to the power each of us has to curate meaningful communications in our workplaces.

Heather R. Younger

Get in touch with Heather.

(720) 295-1194

heather@customerfanatix.com