HR Consultants & Facilitators
Experienced HR consultants bring valuable resources and perspectives to organizations. When leaders are too close to a situation, they often see what they want to see and overlook relevant information. It’s known as confirmation bias.
Whether you are looking for help on employee engagement initiatives around employee survey action planning or need an effective facilitator for an upcoming retreat or roundtable, we are here to help.
According to a recent Society for Human Resource Management (SHRM) report, “40 percent of employees surveyed say their bosses fail to frequently engage them in honest work conversations, while 36 percent believe their supervisors don’t know how to lead a team.”
Outside HR consultants can uncover challenges and devise improvement plans for leaders struggling to engage and motivate their employees.
Voice of the Employee Programs
It is our experience that most organizations administer employee engagement surveys, but rarely have the time to digest what they hear. Oftentimes, the survey findings sit in an email box or folder never to be seen again. We can help you make sense of it all.
Once you have taken the time to listen via the survey process, it is crucial that you put an action plan in place to begin to use your new insights to improve your culture and your employees’ experience.
We know that you are short on time, and that is why we help you with all employee communications around the listening process. You can rest easy knowing we have that covered.
Not sure how you stack up against the 7 Intuitive Laws of Employee Loyalty framework? Let us evaluate your organization against the 7 Laws and inform your people strategy as a result. You will receive a full report with an overarching Employee Loyalty score and the steps we recommend you take to elevate your employee’s loyalty to your brand.
The experienced HR consultants at Customer Fanatix understand how overwhelmed leaders can get, constantly putting out fires. Stressed out leaders may overlook internal resources with clues to the underlying source of ongoing problems. Front-line employees are often the best source of information about customers, quality control and competition, but are frequently left out of the loop. We’ll teach you to empower your employees to share their knowledge, improving morale and efficiency.
Our HR consultants can also provide insights on hiring, training, motivating and retaining high impact employees who take your organization to the next level. Heather and her team partner with you to engage your employees and make them feel heard. While many organizations distribute employee surveys, we’ve found that few actually process and act on the results. Asking for feedback, then ignoring it, can make a situation worse. We focus on the positive to make employees feel safe and supported when they share feedback. Our HR consultants also offer guidance on keeping employees in the loop after information has been shared, so they don’t feel discouraged and move on to new opportunities.
We offer a variety of HR consulting and facilitation services, and are here to assist your in-house HR and management teams. We’ve designed programs to improve communications and help organizations benefit from diverse voices in the workforce. We’ve also created employee engagement programs, conducted focus groups and led team-building exercises and retreats that help in employee retention.
If you are looking for an experienced employee focus group facilitator, look no further. Our HR Consultants have facilitated hundreds of focus groups and have perfected the process that drives engagement and action.
Sometimes, organizational leaders simply need an unbiased third party to help move a process or conversation along. Our HR consultants are standing by to create a smooth process and help you get to the bottom of the issues you might be facing.
Onsite or offsite retreats are an effective way to clear away the daily clutter and reveal more broader thinking. We work with you to facilitate your group’s learning and collaboration.