Employee Retention

Employee Retention

It is a competitive market and organizations need to focus on creating differentiation if they are to retain their best and brightest.

The easiest way to differentiate and create greater employee retention is to focus on creating more positive emotions inside of your workforce. By listening to, growing and appreciating your employees, you give them a reason to want to stay on your team and with your organization.

The Center for American Progress reported that losing an employee costs in upwards of 213% of their annual salary. That is a lot of money.

Some of the other impacts of employee turnover are:

  • Negative word of mouth by employees who leave, and sometimes by those who stay behind, making it heard to recruit top talent.
  • The psychological impacts of losing a long-term team member, which impacts employee morale
  •  The holes that are left in the staffing levels, leaving the remaining employees to pick up the work, which can lead to a loss in productivity, missing deadlines or missing work.

The Customer Fanatix team can provide insights on hiring, training, motivating and retaining high impact employees who take your organization to the next level. 

Heather and her team partner with you to engage your employees and make them feel heard. While many organizations distribute employee surveys, we’ve found that few actually process and act on the results.

We help put processes in place that ensures that you listen to your employees and use what you hear to drive forward organizational strategy.

Asking for feedback, then ignoring it, can make a situation worse. We focus on the positive to make employees feel safe and supported when they share feedback. We offer guidance on keeping employees in the loop after information has been shared, so they don’t feel discouraged, which ensures greater employee retention.

Download our full-size color infographic highlighting the keys to employee retention.

Look at what our clients are saying about the results they have seen
from partnering with Customer Fanatix in their employee retention efforts.

Heather has been working with my organization for the last two years. During that time she has enthusiastically embraced the responsibility of facilitating an employee engagement group. Designed to determine how to continually improve on our work experience, Heather has successfully engaged this group in team-building, enhanced communications and focusing on the positive. Happily, I can report that with Heather’s assistance, our company raised in ranks from the bottom tier of The Denver Post’s Top Workplaces in 2017 to a top 10 finisher in 2018 and again in 2019! I look to Heather for many of our leadership and organizational development needs.
Pam Wolf
Hr Manager
Heather’s insight, energy, and passion add real value to any employee engagement and professional development initiatives! She strikes the perfect balance between offering a human touch and expertise; as well as meeting clients where they are while challenging them to move forward. It’s great to be in partnership with her!
Danielle Vaughn
EVP, HR
Heather and Customer Fanatix is accelerating our mission of great people, building a great company, for the community. We will continue to engage her services to further develop our team and culture, and deliver to our customers the execution they need from us.
Steve Paul
President & CEO
Heather is a skilled professional who is very passionate about the employee experience. She offers thoughtful insights and fosters meaningful discussion to help advance professional development and employee engagement initiatives. Heather pulls information from various sources, draws on her expertise, leads productive conversations with her clients, and formulates her recommendations to be impactful. I have appreciated her professional, personable and enthusiastic approach.
Christinne Johnson
President, HR

Check out our founder's best-selling book on Employee Loyalty.

If you need help with your employee retention efforts, we are here to help!

Heather R. Younger

Get in touch with us.

(720) 295-1194

info@customerfanatix.com