Voice of the Employee: What to Do Next?

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  Its Importance Every single one of us longs to be heard. It is innate. Think about a baby who wants to get the attention of the adults in her life. What does she do? Makes a lot of adorable … Read More

What is Your Employee Listening Strategy?

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      Believe it or not, your organization needs an employee listening strategy. What do I mean by this? Many organizations administer an annual employee engagement survey and then stop there. By doing just that, they miss the opportunity … Read More

Closing the Gaps: Leadership & the Front line

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  This is an interesting quote when we begin to think about the results we expect employees to deliver for organizations. The other day I facilitated a workshop with a moderately-sized group of frontline employees. One of the key topics was around … Read More

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