Status reports 2.0: You’re either checking in with your team or they’re checked-out

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    Regular communication with employees is one of the most important factors when it comes to developing a healthy workplace culture that breeds success. You may have systems in place for performance feedback and regular status reports, but there … Read More

#1 Reason to Craft a Compelling Customer Experience Vision, Now!

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      I have seen it time and again where senior leaders decide that they can move forward with executing on a tactical plan, because they want to feel successful. Worse yet, they oftentimes underestimate the importance of crafting … Read More