A Deeper Look: An Interview with a Zappos Leader

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This article is the second in a 3-part series based upon my interview with Zappos’ training and development leader, Richard Hazeltine. You can check out the first article here for my discussion with Richard about the role of training and … Read More

5 Simple Habits of Caring Managers

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    Caring managers love the teams they lead, and they are not afraid to admit it!  I would like to counter many of the articles and blogs that talk about the landmines that might await managers who get too connected to their … Read More

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