The Employee Experience Experts

The Employee Experience Experts

Customer Fanatix is a full-service employee experience, engagement and leadership effectiveness consulting and training firm.

We provide organizations with the motivation and business intelligence they need to drive magnetic cultures filled with engaged employees. Partnering with our clients, we help uncover actionable insights that drive deep cultural improvements, advancing decreased employee turnover, increased leadership effectiveness and improved business results.

Whether it be through our consulting or training services, or as a speaker at company events or conferences, our expert team would be thrilled to partner with you to catapult your culture transformation efforts!

Our Mission

To transform employee experience by transforming leadership behaviors and connecting leaders to the teams that they lead.

Our Values

  • Listen first, speak second.

  • Treat everyone like they are important, because they are.

  • Don’t take yourself too seriously.

  • Seek to lead despite your title.

  • Help others get what they want.

  • Employees first, customers too!

  • Assume the best intentions.

  • There is no better way to get there than with a team.

  • Smile! It takes less energy than a frown does.

 
 
 
 

Customer Fanatix is a full-service employee experience, engagement and leadership effectiveness consulting and training firm.

We provide organizations with the motivation and business intelligence they need to drive magnetic cultures filled with engaged employees. Partnering with our clients, we help uncover actionable insights that drive deep cultural improvements, advancing decreased employee turnover, increased leadership effectiveness and improved business results.

Whether it be through our consulting or training services, or as a speaker at company events or conferences, our expert team would be thrilled to partner with you to catapult your culture transformation efforts!

Our Mission

To transform employee experience by transforming leadership behaviors and connecting leaders to the teams that they lead.

Our Values

  • Listen first, speak second.

  • Treat everyone like they are important, because they are.

  • Don’t take yourself too seriously.

  • Seek to lead despite your title.

  • Help others get what they want.

  • Employees first, customers too!

  • Assume the best intentions.

  • There is no better way to get there than with a team.

  • Smile! It takes less energy than a frown does.

 

 

Passion creates energy and magnetically pulls co-workers and customers into a shared vision, and it is exceptionally strong when linked with a leader’s values. – John Maxwell

Employee Engagement & Leadership Strategists

Heather R. Younger

Heather Younger, J.D., CCXP

Founder and CEO

Heather is the best-selling author of, “The 7 Intuitive Laws of Employee Loyalty” and the founder and CEO of Customer Fanatix. Her organization’s mission is to inspire and train leaders to put their employees first. Heather fulfills her organization’s mission through her inspiring keynote speeches, leadership development training, coaching and facilitation, employee focus group moderation, and consulting with organizations all over the world on strategies to improve employee engagement. Heather is an active member of the organizational development community. She is a member of the Society for Human Resources Management, is certified in Emotional and Social Intelligence, is a DISC certified trainer and coach, and she has a law degree from the University of Colorado at Boulder School of Law.

Heather lives in Aurora, Colorado with her husband and four children. She enjoys hanging around with her crew. You may also find her trying to sneak in a movie all by herself for some peace and quiet.

Leadership consultant

Liz Stincelli, DM

Executive Consultant

 

Liz is passionate about recognizing, inspiring, and igniting the leader in each of us. She focuses on helping organizations change attitudes, change communication dynamics, improve collaboration and problem-solving, engage employees, and strengthen organizational culture. Liz holds a Doctor of Management degree with an emphasis on organizational leadership.

Liz offer 20+ years of pro-active operations management, problem-solving, team-building, human resources, accounting, and business administration experience in a variety of industries. She serves on the Editorial Review Board for the Independent Journal of Management and Production and the Journal of Managerial Psychology. She has also been a guest lecturer at the Bill and Vieve Gore School of Business, Westminster College.