What My 13-Year Old Taught Me About Being Trustworthy

with No Comments

  Do you know who you can trust? Can you be trusted? Merriam-Webster’s online defines Trustworthy as:   Just recently, trustworthiness became a big issue with my daughter. If you have read my previous posts on the lessons I learn … Read More

6 Ways Leaders Can Act More Human

with No Comments

  Working with organizational leaders, front line managers and employees, I often see a huge disconnect between what employees expect from their leaders and what leaders do. A significant part of this disconnect is the fact that many leaders need … Read More

4 Ways to Truly Listen to Your Customers

with No Comments

  Have you ever been a customer who felt like no one cared to listen to you? Whether we are talking about internal or external customers, there are some very clear ways you can show them that you are listening … Read More